Dealing in multiple languages is our specialty! Since the Asian community consists of people hailing from different countries and communities, they often prefer to communicate in their own native language as compared to English. Our multilingual contact center is set up for the exact purpose of helping your Asian customers who may be facing difficulties communicating in English. The primary goal of TPC's multilingual Healthcare and Insurance Experts is to offer your top-notch Asian member acquisition, member engagement and member retention services by making the lives of your new and current members easier!
Whether you have a Hindi, Chinese or Korean speaking member, our team of multilingual Asian professionals will take care of them as our own people. With the language barrier out of the way, TPC professionals are trained to forge a special bond of trust and care with your Asian members and guarantee 100 per cent client satisfaction.
Through our multilingual contact center, we have two different teams of professionals not only to support but improve your member acquisition and retention through in-bound and out-bound customer service.